Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great service, done quickly and thoroughly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed my tv, the wall mount and set it up for me. The tech was terrific and asked my opinion instead of just doing what he wanted.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv prepped for cable company
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job getting everything ready for the cable company. Didn't have cable yet but they had everything ready for the cable company
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Remote - Connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Able to make the X-Finity remote connect. The voice control now works!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time. Set up and good to go. And, didn’t cost a thing.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service this store an people are so helpful
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Angela and Alex from Greensburg, Pa store went above and beyond. Kind and courteous.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a superlative job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, but I have already reviewed it on a BestBuy platform.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Service for installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician who installed my LG TV was excellent. He did the job quickly, answered all of my many questions, and was extremely helpful
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With all the wires and new remotes involved with the new tv's and surround sound systems better have the pro's set it up than screw it up.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were extremely efficient and professional. They were in and out in a short period of time and the TV was all set up and ready to go.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
squad organized all my componants and straghtend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with the compatantcy and politness of the two techs that were here. I will surely us the geek squad again.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who did the setup was excellent. Everything was done well. They worked together and they did not take a lot of time to do it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Wall mounted TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent installation concealing wires/cables at designated spot.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that came over to install my tv wall mount were very thorough, neat, and courteous. They even made time to pet my dogs! Great job all around!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
New flat screen installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two employees did a great job setting up the new tv and taking away the old one.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
More good work!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician (Juan Aranda) did a really good job with the TV/sound bar set up. He is a very pleasant young man, answered all my questions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did an excellent job and quickly. They also responded to all of our questions and were very patient and professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were competent and professional. Very careful to follow COVID 19 guidelines. THANK YOU!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional. Travis is outstanding and very helpful
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents setup a 77" tv and programed it and made sure I was happy and comfortable using it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
