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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 677 Showing 13,521-13,540 of 18,776 reviews
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Travis is outstanding and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daniel arrived on time and professionally set tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel’s service was extremely professional, prompt, and courteous.. many thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install and Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians came and connected the equipment very quickly and clean!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't have anything to be connected to our TV but the guys walked us through the settings of the TV and made sure everything worked before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are always the best!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really appreciate Geek Squads agents they did a fantastic job setting up our new 75 inch Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wall mount works great! It pivots & turns! Great for any room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paired numerous devices to my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cesar took care of everything and explained everything as well. Thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hook up television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the Geek squad finished assembling the stand they hooked up my television and made sure everything was working. A very professional way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was fantastic. set up tv and got it all hooked up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv and router quickly and eff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful, nice and helped us save money as well. They were very efficient as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad installed my TV quickly and could not have been nicer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived early, installed my TV and gave me needed instructions. This is a service I will definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional and great service. I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank goodness for these guys to help me transition to my new home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was early for my appointment, hooked everything up and showed us how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I paid for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation proved challenging even for the experienced tech person to get all the streaming channels to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the GeekSquad crew in setting up my new 65" Samsung and associated devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional Installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents completed the installation with no difficulties and provided excellent advice & instructions regarding operations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. They worked smart and got the job done. Nick was the bomb. He was a professional and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that set-up the tv were prifessional and answered all of my questions.

    I would recommend this to a friend