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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 679 Showing 13,561-13,580 of 18,776 reviews
  • Rated 5 out of 5 stars

    They were right on time...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived right on time...They hooked up my TV, Cable and programmed the remote in record time...very happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job. They were really helpful, professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent assembled my TV out of the box and connected it to cable and my DVD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FRAME TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents were very helpful and took the time to explain and set up features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A very knowledgeable group of Geek Squad agents.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my home surround system with minimal effort. They were well knowledgeable of what was being installed. I was satisfied with service. I recommend Geek Squad for any home tech installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my sound bar quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were excellent, the were very helpful with setup,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was installed quickly and correctly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and set up was excellent. The individuals were very helpful and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fabulous

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing how they just know what you want and make it happen thank you thank you the tvs are exactly what we asked for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation of Master Bedroom TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick job of mounting Master Bedroom TV above Dresser and above the Sonos beam mounting they also did (see review elsewhere).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boys did a great job installing my new TV in a small space. They connected it properly and showed me how to use the additional features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Service men did a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only were they very good in setting up the tv but very helpful in explaining the new feature. Great personalities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALL by Geek Squad Worker Ashley Marcoux

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a new 50" LG TV installed with complicated DVD player and Bose sound. Ashley did a great job and was very helpful. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Two new large TV's installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had two new TV's (75" and 45") installed and had to moved our 65" TV to another location and installed all devices. All work was done professionally,timely and fully explained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went VERY well!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great and got the job done quickly and efficiently and explained everything in an effective way...money well spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcus Wells was excellent! He is knowledgeable, efficient, thorough, pleasant and accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick install and setup everything including the cable remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than I expected looking forward using it I am very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called day before and day to confirm exact time and made it. Techs did great job - very knowledgeable and answered my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad was on time and knew exactly how to set up my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    went above and beyon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the squad did a great job setting up my TV and connecting my surround system and even my separate sonos

    I would recommend this to a friend