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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 680 Showing 13,581-13,600 of 18,776 reviews
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very conscientious and knowledgeable young men. Very professional and courteous answered all our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best of the best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just great guys..for the 65 4k and now the 49 4k; get all the bells and whistles service..home delivery, installation and warranty; then watch peace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent really cleaned up all my wiring, direct tv, whole home audio system, really looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have done quite a few electronic setups on my own for myself and for other people, but when it’s done professionally, it’s amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Delivery Experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were prompt, courteous and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual excellent service..........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek was Sebastian. Great guy. Knew his work. Asked us how we would like the remotes to work. Would highly recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional. They knew their stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good,.... ........................................................... ... .... ... .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our first large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole experience was positive. We love the TV. The people that set up the equipment were knowledgeable and pleasan. We recommend Vest Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad all the way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad made getting a new TV so easy!! They delivered, setup and taught me "how to" use features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a very good job, very friendly and smart, also patient with all our questions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad installation fine but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was delivered over 2 hours late and was the last delivery of the day for the gentleman who installed it. He stated he had been working for 12 hours that day. He did a great job setting up the TV and removing our older set. The problem was he did not have the time or energy left to fully explain the tuning controls to us. I feel I will require a better explanation at another time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation work!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All necessary connections were done expeditiously and accurately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely communication. Professional install and setup of tv with instructions for use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    instillation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came on time and even called a bit b4 arrival. very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jasper gets a 10+ on the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! My Magnolia advisor, David Rose, was (is) terrific. Knowledgeable and responsive. Also, very patient with my lack of tech knowledge

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Patience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents setup my television, soundbar and dvd player. However, the soundbar started shutting off and on after they left and it continues to do so every day. I am waiting for them to come back and fix the problem. The tv picture is beautiful so I am happy with it. I have yet to use the dvd player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were unable to resolve my problems. Recommended I change internet providers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service. Great People

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole experience was better than expected wish and if the work is insured thats even better..

    I would recommend this to a friend