Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great service offered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well done, professional and timely. The agents came and were done in no time. Made it look so easy!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Captain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very patient. Listened. Fixed problem. Her name was Laurie.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two young men did a great job. I highly recommend the Geek Squad!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Mounting TV's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mounting and explanation on how system is connected.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Look Easy(not)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were GREAT, they Expanded and Showed, Everything.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Took longer than expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were not normal TV installers. It took them longer to install, but they got the job done accurately.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Did a very great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice agent! One thing I would recommend is that 3rd party has 2 associates come out for extra help.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Installation Is Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech installed my TV with great care. He ran the cirds through the wall so I don't have ugly cords showing.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agent interested and concerned agent very friendly
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my TV quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 guys who showed up were very helpful, efficient, professional while friendly, and efficient.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
tv mounted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.arrived on time very knowledgeable very fast a great team you have.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
QLEDTV install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected tv to surround system. Made sure all worked correctly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Technician took the time to go over everything with me.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great tech help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. All the help you need in one place
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Set-up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for the Geek Squad to come and set-up our new Smart-TV...was very pleased with the set-up, the explanations, etc. as I am not really a teckie....
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
GOOD WORK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say was that they wee professional, and quick
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aaron and Mike? put together tv , tv stand, sound bar. Were prompt, pleasant, and patient with my many questions. Was worth it to have them do it all.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was knowledgeable, thorough and tidy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were friendly and competent in setting up our TV and explaining how to use the components.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
QuakityInstall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The reps covered their shoes upon entering, were courteous and efficient.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. 12345678901234567890123456789012345
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
