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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 683 Showing 13,641-13,660 of 18,776 reviews
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is the greatest. They are quick, professional, clean everything up and take time to explain how everything works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was terrific. Got my TV set up and explained everything to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was on time and efficient. Knew how to use current mounted stand from old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good geek squad people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason —- I have to unplug the tv to reboot at times ?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry to learn that my DVD Player is too old and can not work with the Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy set up for my elderly mom in a small town in rural Texas. Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service two men show up by 10:00 which was good time set it up it was good very perforated all the TV set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, answered questions. Did not rush. Made sure I understood everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek installers were great. Very helpful. They worked with me on getting the remote programmed and were so nice when I had questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the TV to the components in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they setup tv to router and walked thru all features and some advanced ones. Answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both men were very professional. Very helpful and speedy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent was able to come early for tech s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent reviewed our installation completed by Dish and refined some features on our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was knowledgeable and shared pertinent information which has enhanced my TV enjoyment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very through.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected all my devices quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A mistake not to purchase this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and setup completes the package. Technician very informative and patient. End results very neat and attractive. Extended plan a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad-Problem Solvers Deluxe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Tech did an excellent job especially circumventing the poor Canon printer set up directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install 5 Star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a 5 star job installing our new TV. Could be happier. They were very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technicians installed our TV and Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young technicians who installed our TV and Sound System were very professional, patient and good teachers, as well as friendly and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Curved TV for my husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loved his surprise. A young lady helped me to get it picked up at the store so I was able to surprise my husband on our anniversary.

    I would recommend this to a friend