4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 688 Showing 13,741-13,760 of 18,776 reviews
  • Rated 5 out of 5 stars

    What professional team.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the great team they sent for my service and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup my television

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and courteous, nothing else to say.?......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks set up my TV quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks (Ray and his partner) did an excellent job setting the TV up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delayed installl - not equipped

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel was helpful- but communication on order & needs were poor - so they could not complete job in 1 visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Greek Squad install my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This agent was a great help in setting up my TV Thank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josh was a great Tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did he install the TV, he calibrated it and made sure it worked with my sound system, Xbox, ROKU Player and VCR. He went over the top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad in home service has always been great for me. I have never had any issues. Always perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and technology!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was extremely knowledgeable and helpful in showing me the updated controls and TV functions. He was very personable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Star Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who installed my television did a tremendous job, were professional, and friendly with dogs. These men deserve a 5 STAR review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Came on time, put boxes in a corner to dispose of when job was completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service . I will recommend everyone to use this service. The person who came for installing my TV also helped me in packing my old TV.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    delivery nightmare

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave an overall rating of poor because it took four appointments over six weeks finally to deliver my new TV. Two of those days were completely wasted waiting for delivery. In addition, I was in touch with corporate customer service about compensation and they have now decided to ignore me. I am not satisfied. The set up itself was fine. The rest of the experience was a nightmare.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps were professional, thorough, courteous, patient, explained everything and made sure I understood what they were doing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Geek crew were excellent, very couteouse and e

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek crew were excellent, and helped me a great deal in understandign what all of my rights were, and that I could count on them at any time. Not being a techie, it is good to have somone to contact with an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Sound Bar Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad did a great job of hooking up my TV and Sound Bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and very helpful.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad arrived and installed my tv with very little fuss and helped me understand what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feed Squad did a great job installing my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks installed my LG TV in short time and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed new Tv and moved old one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved old TV to bedroom and set up new TV. They were very helpful and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, Competent Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT - Efficient, competent, personable, responsive to my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got 3 TVs installed and up and running

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TVs and a sound bar installed and up and running with the necessary tutorial. They were efficient and very knowledgeable.

    I would recommend this to a friend