Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
What professional team.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Impressed with the great team they sent for my service and installation.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad setup my television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt and courteous, nothing else to say.?......
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geeks set up my TV quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geeks (Ray and his partner) did an excellent job setting the TV up.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Delayed installl - not equipped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The personnel was helpful- but communication on order & needs were poor - so they could not complete job in 1 visit.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The Greek Squad install my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This agent was a great help in setting up my TV Thank
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Josh was a great Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not only did he install the TV, he calibrated it and made sure it worked with my sound system, Xbox, ROKU Player and VCR. He went over the top.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad in home service has always been great for me. I have never had any issues. Always perfect.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent service and technology!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was extremely knowledgeable and helpful in showing me the updated controls and TV functions. He was very personable and friendly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
5 Star Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen who installed my television did a tremendous job, were professional, and friendly with dogs. These men deserve a 5 STAR review.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
yes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful. Came on time, put boxes in a corner to dispose of when job was completed.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service . I will recommend everyone to use this service. The person who came for installing my TV also helped me in packing my old TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 1 out of 5 stars
delivery nightmare
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave an overall rating of poor because it took four appointments over six weeks finally to deliver my new TV. Two of those days were completely wasted waiting for delivery. In addition, I was in touch with corporate customer service about compensation and they have now decided to ignore me. I am not satisfied. The set up itself was fine. The rest of the experience was a nightmare.
This review is from TV Setup, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Nice tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The reps were professional, thorough, courteous, patient, explained everything and made sure I understood what they were doing
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
The Geek crew were excellent, very couteouse and e
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek crew were excellent, and helped me a great deal in understandign what all of my rights were, and that I could count on them at any time. Not being a techie, it is good to have somone to contact with an issue.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV and Sound Bar Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the Geek Squad did a great job of hooking up my TV and Sound Bar
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable and very helpful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad arrived and installed my tv with very little fuss and helped me understand what they were doing.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Feed Squad did a great job installing my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geeks installed my LG TV in short time and efficiently
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installed new Tv and moved old one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents moved old TV to bedroom and set up new TV. They were very helpful and did a great job.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Efficient, Competent Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT - Efficient, competent, personable, responsive to my questions
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad got 3 TVs installed and up and running
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TVs and a sound bar installed and up and running with the necessary tutorial. They were efficient and very knowledgeable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
