Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad always helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has always answered all my questions and been very professional and courteous.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They set up the tv good but did not do all my existing dvd and other components so now I'm unable to use them.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv stop working properly, Geeksquad did home service and replaced the item
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is coming to setup my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not set up yet, hopefully the TV will come with all the parts this time!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Geek squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs that came out were unsure of all that was needed to set up my home theater. I suggest more training or a practice run
This review is from TV Setup, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
John from Best Buy quickly-efficently setup my set
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service I had from John and his assistant was excellent. I would gladly have the come again for future equipment.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Outstanding!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say. The Squad has been a great assistance in taking care of the complete set up. Will definitely use them again when I need to.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having my new tv installed and connected by the geek squad couldn’t have gone smoother! The service is expensive but well worth it!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Love the Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad members were very helpful and answered all of my questions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installation of new tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected all boxes and explained how to watch our new tv. Very nice guys!!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted my TV and help me set everything up without a problem he was very friendly and very informational
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My review was given before.... The setup was great the young man came to st things up was great!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Despite the problem we had when we first bought the television they made the experience 100% better.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
He was great he was very knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was great he was very knowledgeable and we have another appointment set for the 20th to finish everything
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Best crew Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent No.1 I Recommend very highly. I would have them Every Time
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Wonderful service and expertise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful service. Well done and rapidly done. They strayed to ensure I could connect and it worked well.
This review is from TV Setup, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
inproper headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek guy hooked up the insignia headphones properly but I did not care for them and they would not work with the smart TV apps
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.always helpful and able to connect all the technology up and educated on each new update tech
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
GREAT AND QUICK SET UP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AGENTS DID A GREAT JOB WITH MY TV SET UP. VERY EFFICIENT AND PROFESSIONAL
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was a great team, very helpful and knew exactly what to do.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
