4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 690 Showing 13,781-13,800 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad always helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always answered all my questions and been very professional and courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up the tv good but did not do all my existing dvd and other components so now I'm unable to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv stop working properly, Geeksquad did home service and replaced the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is coming to setup my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not set up yet, hopefully the TV will come with all the parts this time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that came out were unsure of all that was needed to set up my home theater. I suggest more training or a practice run

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    John from Best Buy quickly-efficently setup my set

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I had from John and his assistant was excellent. I would gladly have the come again for future equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. The Squad has been a great assistance in taking care of the complete set up. Will definitely use them again when I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having my new tv installed and connected by the geek squad couldn’t have gone smoother! The service is expensive but well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members were very helpful and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of new tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected all boxes and explained how to watch our new tv. Very nice guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and help me set everything up without a problem he was very friendly and very informational

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review was given before.... The setup was great the young man came to st things up was great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the problem we had when we first bought the television they made the experience 100% better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was great he was very knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was great he was very knowledgeable and we have another appointment set for the 20th to finish everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best crew Ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent No.1 I Recommend very highly. I would have them Every Time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service and expertise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service. Well done and rapidly done. They strayed to ensure I could connect and it worked well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    inproper headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek guy hooked up the insignia headphones properly but I did not care for them and they would not work with the smart TV apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always helpful and able to connect all the technology up and educated on each new update tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT AND QUICK SET UP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENTS DID A GREAT JOB WITH MY TV SET UP. VERY EFFICIENT AND PROFESSIONAL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was a great team, very helpful and knew exactly what to do.

    I would recommend this to a friend