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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 691 Showing 13,801-13,820 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad knows their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv perfectly and showed me how to connect my Sonos bar and use voice control for my yb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, clean, and professional. Answered questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and concise in explanations of the total system. Neat in their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad was Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent assembled my TV and connected ball my devices for me. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear picture. Great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with my Sony selection. The color and brightness is perfect. If I had more space I would prefer the 75” version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sales person and good Geek installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and walked me through operation of the set. We felt he did a super job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to my house were knowledgeable, helpful, explained everything, and I wouldn't hesitate to recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was great at their job. Professional and friendly, they installed it quickly and made sure I knew how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv power problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents solved problem quickly and explained how to avoid any future issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent replaced a defective Samsung tv. Very helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 65 inch set was too big for me to bring home and set up so I paid for the delivery and set up. See my delivery review. It took him a few tries to program the roku feature but one completed working as it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and knowledgeable courteous and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv set up quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris set everything up, but we ran into trouble with the cable from spectrum. Had to have cable company finish install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps in a technical filled world and I am technically challenged. Opted for the year plan. The team is friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came in and installed my tv were quick, friendly and more than helpful. Recommend them for any installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV does exactly as expected. Works great. Looks good! I wish the remote buttons were just a little easier to see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team has been fabulous for set up. They relieve the anxiety of getting new tvs, etc. Like having kids without the tuitions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT JOB BY BOTH GEEKS I WILL TRY TO USE AGAIN ON MY FUTURE PURCHASES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the TV for my son who was on a budget in an apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Very happy and would purchase again.

    I would recommend this to a friend