Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely wonderful job of installation of my brand new TV, with hook up for Blu-ray disc player and surround sound. Could not be happier
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Fast and easy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad install guys were great. They installed my new 65" TV fast and easy and were polite and friendly. Great job, guys! Thank you.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad technician did an excellent job. Answered all my questions and was courteous and patient.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Toshiba installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problems at all. Everything was as expected and on time.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the bomb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was phenomenal. They were right on time, courteous and clean.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Geek-Squad tech was on time and delivered, set up the 4k smart tv, and explained everything to me. I am so glad I used this service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Install tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my devices properly and connected everything to standard
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent and polite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent hooked up our TV, set up all the devices and got us up and running very quickly. I would definitely use them again!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Installation of tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very efficient,very quick.I could mot believe how fast they were
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy from Best Buy and use The Geek Squad. They are always prompt and professional.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Tech Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tech guy solved our theater room speaker issue. He was right on time and new right away what was causing the problem.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
quick installation, minimal instruction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.quickly set up but virtually no instructions on how to use it so struggling to get the soundbar to work again
This review is from TV Setup, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad installed our TV quickly and safely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents fully installed the TV and all available software
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good install and Training
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job installing my new big screen and showed me how to use it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot say enough good about these guys! Friendly, professional, and helpful.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They where good to work with and did a very nice job of doing the work. Did a nice job of cleaning up after doing all of the work.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
love out new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad sat up my TV and they did great. We are very happy with the TV as well as the service
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick and slick!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad were professional and intentional yet personal. We were impressed with their thoroughness of the job.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Greek squad did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very professional and knowledgeable.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geeks are hard to beat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used the Geek Squad numerous times for set up and problem resolution. They are always dependable, professional and they get it done
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
