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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 693 Showing 13,841-13,860 of 18,776 reviews
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up our tv and showed us all the options with our new lg tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed help setting up a fire stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional, got everything installed quickly and spent time teaching me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope so that my tv with computer only belong Google Meet and great everything to do fine Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FREE Consultation (in your home) for TV Connect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very pleased with the Geek Squad agent who came to our home and helped us decide exactly what we needed to set up our whole TV system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squard are the best. Call before coming to the house & we’re on time. Set up TV & set up remote. Took time to give directiond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was very professional and patient with my many questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connecting our TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was polite and very knowledgeable in what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat buy product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. I wouls recommend anyone who wanta this to buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad onstalled tv and sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All were polite and very helpful. Signed up for a year membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted as requested, no wires or work mess visible. Very professional .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents moved my TV, hooked everything up and programmed the remote quickly,

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    What a waste$$$

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $300.00 for for them to take it out of box attach feet and plug it in. Not here 15 minutes! 2 teenagers could have done it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service to install a sound bar, subwoofer and raise our 65” TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales expert recommended the product to hide wires for my wall mount television. Product is very useful. Goid purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was installed quickly & properly! Alton was great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and courteous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and courteous technicians. It was some quickly and was mindful of the times we live in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV holding tight and right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my TV and it is holding up wonderfully. Wires are well-hidden and TV is performing as expected. Overall, great setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST AND PROFESSIONAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Is the Best Always very fast and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was super efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who delivered & set up our tv were prompt, friendly, and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well versed about their electronics.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel that should up was very knowledge about the devises they were setting up. They had a lot of patience.

    I would recommend this to a friend