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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 694 Showing 13,861-13,880 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad installed tv promptly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was very kind, friendly and informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job during chaos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers from the Geek squad did an awesome job while we were in the middle of move chaos. Great Job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were friendly and knowledge. Mounting job was smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement for the TV in MB and this seem to fit the bill. No regret so far. 4K content is ok but not optimal on Netflix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation were excellent. The Geek 1suad was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek squad deliver and set up my TV and my related items. That were on time, helpful, and did a great job. Was impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good job installing our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good - Friendly and patient - answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you get a large TV I always have them installed. If I break it my problem, they did it 1-2-3. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were good and efficient. I certainly would recommend them to my friend and neighbors.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice guy but expenxsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was actually early and called first which was great. He set it all up. But we was in a rush and didn't spend enough time as to how to do all the things the TV can do Im still dont know how to get to Prime TV The set up fee was expensive for the amount of time he spent

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    much needed info on setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have limited knowledge on how to set up a new 65 inch TV,the geek squad will hook up so we get the best performance out of our new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service! Arrived on time and carefully installed our tv on the wall! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great going geek squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad did such a great job in what they did that you may have the urge to find a kardashian and slap them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Notatechie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered and set up my 65 inch TV and soundbar. Smart TV is a new concept for me and as I am not a techie, I had to ask them to repeat several of the demo steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup my projector well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work setting up my projector for my basement home theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and professional. Knew what they were doing and helped my understand operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Subcont agent was too rushed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Connection was not completed by a True Geek, It required a return visit by True Geeks (two) Finish the job correctly Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV Installation was performed so well. He was on time and polite. He was real knowledgeable on the TV installation. We are so pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ask the Experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV. Just the right size for my space. Thanks Best But.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Come Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was great. Had to get TV set twice. Everything is good

    I would recommend this to a friend