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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 695 Showing 13,881-13,900 of 18,776 reviews
  • Rated 5 out of 5 stars

    Came ontime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the mount and tv quickly. Didn't make too much of a mess with drilling the holes in the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only TV & mount but also Geek Squad installation! Fast, thorough, neat, & explained all functions in easy to understand terms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK GUYS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek guys were curtesy and professional and know there tech took the time to explain a lot of stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed new TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time and completed job in a timely fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing TV to the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting the television on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad worked quickly and answered my questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my New TV quickly. They were nice clean workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Connect “65”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up my “65” LG TV quick and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 77” setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was efficient in the setup. However would have liked more time spent on use of TV and functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad really GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived before stated time! Great. Very friendly. Very quick. Knew just what they were doing! No problems. Explained everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay Geek Squad!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is great! We got our new TV set up and they explained the different features. What a life saver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and made sure we were happy and comfortable with the equipment and install before they left...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad if Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for Nebraska Furniture Mart its 1st year But purchased from Best Buy because of the Geek Squad. Have been a loyal customer since 1980s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let the Geek Squad do the set up. It's just easier to let them bring tv out and set it up. I have always had good luck with the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys on Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my new TV and sound bar....since I am 95 they needed to be patient AND competent. Great on both counts!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed new TV promptly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little TV for the price. Best Buy is the way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect and Set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a wonderful job setting up and hauling away the old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worry free set up for taking a 65" tv out of the box and setting up. Came with instruction of how to use all the features of the 4K smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best around by far. they even wore bootys on their shoes at my request. thank you !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents at my home were professional and courteous. Really was a pleasant experience that I highly recommend to others!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy very satisfied with everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV got all remotes set up gave me all information to run the TV without any problems.

    No, I would not recommend this to a friend