Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and kind. Simple explanations, visit on time. Value for money excellent
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad were great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents got my new tv out of the box and hooked it up very quickly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Wonderful service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had any problem with the Geek Squad. They stay until the job is complete and I understand how to operate my machines.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
LOVE THE GEEKS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THEY CAME AND SET UP THE TV'S AND SOUND. VERY PATIENT GUYS, AND EXPLAINED EVERYTHING. EVEN CAME BACK A SECOND TIME. BRANDON IS THE BEST EVER!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team showed up on time and was very professional in the installation of our new TV. Went through how to use the controller with us.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Im happy with my new tv from Best Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Geek Squad Service was excellent in setting up my new tv.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and friendly. We really appreciate that.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did awesome job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first geek squad were good, the second Geek squad were awesome. Thanks
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
perfect size for apartment size living room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.courteous and professional. Had answers to all questions without delay. setup was quick and they walked me through each step.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Service by Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV service by Geek squad techs specifically the Magnolia team are fantastic! They know what they are doing and can address any issue.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Greek squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, tech was on time efficient and very informative.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 2 out of 5 stars
Unhappy Camper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a happy camper...I essentially bought this tv over the phone...I was assured that the installer would know how to setup my Xfinity Stream service...He'd never heard of it...So (in my opinion) I basically paid $199 to have someone plug in the tv...I had also paid to have the old tv hauled away...That was refunded...Thank you...It took two weeks of intense negotiating with Xfinity to get my stuff straightened out...My Best Buy Total just ain't what it used to be.
This review is from TV Setup, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
Quick Install Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The crew did a super job of setting up my new Sony 65" TV and sound bar and clearly explained everything. Very efficient.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
entertainment setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job and appreciated their responsiveness to our needs
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly and properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was outstanding. He knew his product. l would highly recommend using them.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Happy grandma!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my television and connected to my other devices. He showed me new programs and applications.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad done right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Individuals did a good job securing sound bar and going over details
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad made a house call and set everything up to perfection with our big screen television and stereo system. We are delighted!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up my new TV fine!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were efficient and effective...and gave clear understandable directions on the control devices.)
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung TV - Great Picture Also Samsung Soundbar - adding great sound and dialog
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friend