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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 698 Showing 13,941-13,960 of 18,776 reviews
  • Rated 4 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional.11111111111111111111111111111111111111111111111111

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job. Very safe. Answered all our questions as they helped with the set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek person installed my new tv and installed my existing tv to a new location

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad TV hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has them hookup my Samsung 55" KS8000 SUHD TV and Blu Ray. Clean, efficient, on time. Did every thing I wanted except hook it up to my (analog) surround sound. Wish they had come with a Digital Analog Converter to do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An outstanding job in every respect. Thanks to the entire team for all their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes life easier.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were terrific! They explained everything in detail and were extremely patient and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amando is the only tech that I will use from the Geek Squad. He is the best, so customer focused and knowledgeable,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went beyond the call of duty to get me connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Very well pleased. Would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very professional. Friendly and knowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 8k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad 2 men they very nice and help me a lot to know the tv i give them a thump up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Gentleman installed everything quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy that the install went very well. The gentleman answered all my questions and put up with my doggies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great.. quality picture and sound. It was a great find on black friday

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service but didn't solve all our issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Geek Squad service as always but technicians were unable to come up with a solution for hooking up our DVD player, which is designed to play US and European DVD's. We're still looking for a solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek solved my problems very rapidly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek was very knowledgeable and polite. Did not take long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Heaven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was a breeze. The guys were on time fast and cleaned up like they were never here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad did it all. Had to move my mounting hard ware and did a great job aligning everything. Excellent pointers on running the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i recommend the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENT GEEK SQUAD ED FITZGERALD WAS VERY PROFFESIONAL AND KNOWLEDGIBLE ABOUT HIS JOB AND VERY HELPFUL WITH EXPLAINING HOW EVERYTHING WORKS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional did a good job was very polite a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the TV connected everything very professional did a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man was excellent. He took the time to set up and explain to me.

    I would recommend this to a friend