Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Geek squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very professional and thorough installing my new tv and removing my other one.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Fast, friendly, focused, efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They delivered, installed and explained my new 55" LG TV with the utmost efficiency and professionalism.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
65"Qled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very helpful. No issues with the installation and set-up
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installed my televisions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and courteous, and experienced helpful
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek was Superman!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek knew exactly what the problem was and fixed it before I knew what was happening!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickley and correct.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job of mounting it and hooking everything up.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installed quickly and effeciently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did an excellent job mounting the TV and making it look good.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad - Professional and Friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was professional and quite knowledgeable. He helped us with the setup of our first smart tv.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Products and Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy always provides excellent products and service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
doctork
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tv was delivered, set up and adjusted to my cable service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Delivery and set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice guys . Would have liked Best Buy to match non offer of free delivery and basic set up.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job & quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These technicians know what they are doing. They were quick, neat, professional and educated me on the use of the equipment.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very knowledgeable and informative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad tech was friendly and patience. He repeat lying ask me if I had any more questions. He walked me through the usage instructions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Guys were great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had some issues with remote. Setup team was great. They made sure all issues resolved before leaving
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick delivery. Very courteous and knowledgeable. Had me up and running in short time. Answered and demonstrated all questions
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Fast professional friendly clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The professionals from the geek squad did an excellent clean install job. They recommended the best custom job for me and made it happen.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very professional and had a good understanding of the product
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Awesome service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job and also received a surge protector. Guys were very helpful
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
Geek squad guy installed with mixed results.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't sync w/remotes easily. Also, won't allow Samsung home theater work as 5.1. Only wil allow 2.1. Tech had all working. 1 hour after he left all of the above stopped working right. Tried calling tech support and was told to call Samsung. Samsung told me I had to call DirecTV. DirecTV told me this TV doesn't work with their remotes. That was a lie. The tech that installed the TV had everything working. I wish I could get him back out here to show me how he did it.
This review is from TV Setup, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad installed and connected TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were excellent to work with and connected TV and cable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
