Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
The Squad Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very professional and knowledgeable on the product and explained how to operate the system.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Love the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These folks are good. They arrived early (after first calling to see if it was OK), worked efficiently, and were done within an hour.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Cancel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to cancel. But Guy called very professional and asked if I needed to reschedule but I didn't.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mount my TV & connect all my cable boxes
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
We love the Geeks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ryan & Ricky were absolutely the best! So kind & explained everything so well. Really sweet guys.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my Apple TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two Geek Squad representatives were pleasant, professional, and accomplished the task of connecting my Apple TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just love the tech for being so professional and punctual
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad and our struggling internet connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was courteous and very knowledgable. He also made our home more connected than ever!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent installation and service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clearly adept at what they were doing. Treated me like a valued customer. I am 100% satisfied.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was helpful, efficient, and pleasant.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very knowledgeable and took the time to explain how the set up for my smart TV worked.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Toshiba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my TV. My last Toshiba lasted 15 years. Hope this one does. Love the picture.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad does Well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents worked quickly and carefully and cleaned up.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
geek squad excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fantastic service very professional very professional
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Simple and on time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No snags with multiple brands and devices. On-time service and got the job done in short order. No problems at all since installation.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
So helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was on time. He set up my new 65" Samsung, and helped me understand how to use it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Awesome service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jose and Juan did a great job. Quick and efficient.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tech knew his stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech who came to install my TV and sound bar was excellent. It was obvious that he knew what he was doing and was very personable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Geek Squad installer did a great job installing our new LG TV on the wall in a minimal amount of time to see our new TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
GEEK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians were excellent, connected everything for me.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Best Deals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Informed, Great Service and Fast. Worth every cent
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
