Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great service for instalation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel confident when the Geek Squad installs my TV on the wall and programs the TV and remote
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These folks knew their stuff. Seamless, quick, boom.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
TV AND STAND SET UP. ONE SET UP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cover not installed, tv not syn. to remote han truble with sound had to set up disney +, paraMENT + HAD TO GET HELP WITH HBO MAX.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Thanks for Geek squad professionalism.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new television was installed and the old one taken away quickly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt technicians and very professional delivery service
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did an excellent job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected my television to all my devices.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
GREAT TEAM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ON TIME, KNOWLEDGEABLE, OBLIGE ABLE, ANSWERED ALL QUESTIONS AND CLEANED UP AFTER THEMSELVES
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The agents setup my TV and receiver.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents setup my TV and connected everything to make the TV, receiver and speakers work together correctly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Connect and Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs were on-time, extremely knowledgeable and professional. I wish all service calls (not just Best Buy) were of this quality!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional set up of my 65” TV. This installation went very well.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
NewTV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job. Friendly and considerate and everything is working
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Agent delivered and connected all the devices to perfection!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Helped 100%
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a simple fix, but the technician checked everything out first to be 100% sure! Great help.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad showed up when they said they would and answered all my questions as well as explained what he was doing as he went along.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was terrific. Installed it very quickly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad arrived within the window of time promised and installed it very quickly. The tech was very accomodating.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Decent job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a solid job...................................
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great job by the Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, very professional job, thanks!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad came and installed this TV and hooked everything up but had to have a second person come and correct
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional and knowledgeable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and knowledgeable. The geek squad technician completed the job neatly and thoroughly explained how to maneuver around my new TV!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad our only go to in support.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use Geek Squad frequently, and they never disappoint. They are very knowledgeable and are extremely professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
