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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 701 Showing 14,001-14,020 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great service for instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident when the Geek Squad installs my TV on the wall and programs the TV and remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks knew their stuff. Seamless, quick, boom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV AND STAND SET UP. ONE SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cover not installed, tv not syn. to remote han truble with sound had to set up disney +, paraMENT + HAD TO GET HELP WITH HBO MAX.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for Geek squad professionalism.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new television was installed and the old one taken away quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt technicians and very professional delivery service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my television to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TEAM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ON TIME, KNOWLEDGEABLE, OBLIGE ABLE, ANSWERED ALL QUESTIONS AND CLEANED UP AFTER THEMSELVES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents setup my TV and receiver.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents setup my TV and connected everything to make the TV, receiver and speakers work together correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were on-time, extremely knowledgeable and professional. I wish all service calls (not just Best Buy) were of this quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional set up of my 65” TV. This installation went very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NewTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Friendly and considerate and everything is working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent delivered and connected all the devices to perfection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped 100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a simple fix, but the technician checked everything out first to be 100% sure! Great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up when they said they would and answered all my questions as well as explained what he was doing as he went along.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was terrific. Installed it very quickly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived within the window of time promised and installed it very quickly. The tech was very accomodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a solid job...................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very professional job, thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and installed this TV and hooked everything up but had to have a second person come and correct

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable. The geek squad technician completed the job neatly and thoroughly explained how to maneuver around my new TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad our only go to in support.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Geek Squad frequently, and they never disappoint. They are very knowledgeable and are extremely professional.

    I would recommend this to a friend