Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Highly Qualified Tech installed my TV quickly!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted my tv with no issues and programmed the remote and was very professional in doing so. Thank you!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable Geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used Geek Squad to install TV's for me twice. Both times the service was excellent and the job was neat with hidden wires.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad awesome job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job in mounting our television and hooking up everything up.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is superb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents did an excellent job. Worked flawlessly. A great experience.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time. Worked carefully and quickly. What more could you ask for?
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Connect and Setup 51" and Larger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great installation service. Nice clean job for all of the components. Installer worked with us and installed as requested
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad - very professional and friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked me up - now only one remote now - Awesome! It is ssoo much easier - no more looking for which remote to use.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
the wonderful Geek squad installed our new TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alyssa & Mike were excellent. Our new TV was up and running in a very short period of time. THANK YOU
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Service tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service tech did a wonderful job. Set up and explaining how everything worked.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad performs!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good job! TV works with all stuff! Great for movies!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
got my vacuum very quick..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good price for this vacuum.did not need anything too big or with a lot of functions that i don't use...
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
5 stars for geek squad...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 stars for geek squad, thank you very much, excellent servce...
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!
Rated 5 out of 5 stars
Very pleased with the setup.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected everything with knowledge and skills.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Nice job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were great, they explained things and were professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Not needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service not needed. Cancelled. No Television to install.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Professional and expert
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was always flawless and knowledgeable when I used them...
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
yes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was very knowledgeable professional and polite
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were pros!-----------------------------------------------
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
They knew what they were doing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, they knew what they were doing, and were very careful. The only complaint I have is they never showed me how to use the "voice" command features. Otherwise, they did very good work!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were very good, knowledgeable, and helpful!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend