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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 703 Showing 14,041-14,060 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad Delivered & installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was a replacement for one that I already had. This one was larger screened & worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service and support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and support. Techs were on time, knowlegable, respectful and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes excellent service arrive on time very informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech, offered a lot of help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was great however I continue to have issues with the TV/Internet connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Technician did a great job in connecting TV and Soundbar. Answered all of my questions. Very Professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Utah County Geek squad! They are very knowledgeable and made sure everything was working as it needed to be before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly , polite!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were there when I needed them and helped me set up my tv. , very thankful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were very helpful and set my TV up Collins and on how to work remote control. Thank you Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service respectful good work, professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable, friendly, on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough about how nice, thorough and prompt they were. Have used this service before with similar experiences

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! They did a excellent work! I recommended it 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were professional and hooked up quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents set up my TV and hooked up all my electronics to the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job ... fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very thorough job installing and demonstrating T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very friendly and professional! Answered all questions simply and clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect. Great men

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knew what they were doing. Perfect service. In and out and great job. Would use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad TV mounting and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provided excellent service. They mounted my TV to the wall and set the controls for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Johnathan - fabulous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so professional and explained everything to my satisfaction!’

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They brought the wrong tv the first time. Thanks to the geek squad. If I had installed the tv I wouldn't have noticed the mistake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TEAM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Team arrived ahead of schedule, they were courteous and professional, cleaned up after themselves and left my home spotless

    I would recommend this to a friend