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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 704 Showing 14,061-14,080 of 18,776 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up ok!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Geek Squad!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were very professional and knew what they were doing!!! Completed the job expertly and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad associates were very professional and provided exceptional customer service. they delivered my tv and mounted it on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up of our new television was prompt and very pleasant. The guys with the Geek Squad are considerate and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, not too small and not too big...........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our needs. Didn’t want to spend a lot of money. Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    alex did agreat job would tell any one to use this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jay Kirby has been very helpful and informative. He has answered all my questions either by phone or coming back out to fix my issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up both TVs and connected them to all our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wall mounting unit is a great buy and it’s a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good technical fix the problem in the house and fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squard Installed everything for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents all was polite and answered any questions that we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hook up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad member, Michael, was courteous and quickly installed my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super geeks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in and connected an entire audio and video surround sound system. They did it quickly and correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so helpful and set up the TV, DVR system and sound bar. It works great and so easy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, informative and the service was completed in timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tech was able to get devices to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We added headphone to our TV but couldn't get them to work. The visiting tech was able to solve the problem very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this extra protection for your visual and audio investment is worth it. The Geek Squad is a team worth having.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad was super.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up and connected my set in very short order I would recommend geek with any large screen installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They make quick service of programming the tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If these guys wouldn’t have delivered and programmed the tv we couldn’t have done it.

    I would recommend this to a friend