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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 705 Showing 14,081-14,100 of 18,776 reviews
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2 guys that came over were fantastic. Very polite and knowledgeable of product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived ahead of schedule and we're very professional with the installation of the TV as well as the indoor antenna.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were profession and efficient with mounting my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was amazing!! They made everything perfect and even communicated with me through text message to try to debug a few problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed the old tv and mounted the new one quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and knowledgeable service people.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and set up our tv and soundbat andcgpt everything programmed and working. Very polite and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv was set up in about 20 minutes. guys were great, fast and clean. removed all boxes and old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very talented and professional crew Always pleased with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Really professional, quick and helpful. Would highly recommend this installer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad made everything easy. They were on time, thorough, knowledgeable, quick, and neat. I'm totally satisfied with their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice I recommend it. Best buy is the best in the world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my first time using the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our service teck was excellent he took the time to show us all the features , very satisfied with the geek squad a pleasant surprise....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deliver my TV on time and installed quickly. Show me well to operate my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great safe knowledgeable team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad, not the one in Congress, but the geek squad did an outstanding job with our instillation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Talent shows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a marvelous job! Everything was explained well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad guys were incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fantastic… smiling knowledgeable as they installed our big screen TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a super job of installing my TV and sound system and explaining everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is patient and understanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and very helpful. Easy to understand their directions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and coverage along side total tech package

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and flexible tv mount that makes my family room feels very inviting

    I would recommend this to a friend