Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Wonderful service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very skilled and efficient. Would recommend geek squad to anyone
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first experience with the Geek Squad from Best Buy. Very professional and was pleasantly surprised. Definitely worth it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
cs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.delivery and setup went very smoothly, excellent customer service
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rules!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt, courteous, knowledgeable, patient, professional & experienced!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad crew was efficient and accurate with the TV setup. Instructions on remote use were a bit rushed for me.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In home service A+ Excellent service and we keep coming back for all services and products.
This review is from TV Setup, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great, efficient service and were proficient and able to answer my questions
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was fast!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was very knowledgeable and had the WiFi system up in about 30 minutes.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick, Easy and Professionally done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was on time and handled the installation quickly, easily and professionally. Completely satisfied with the end product.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did excellent job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Assemblied base and connected all devices, Dish, DVD, Sound Bar, and WII.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick and friendly service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, courteous and followed covid-19 safety guidelines. Very friendly and helpful.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The squad was efficient and professional.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The squad arrived on time, had the necessary equipment, installed my gear quickly, and gave me good advice.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two guys were professional and knew thier stuff entire time in house. very glad I paid the money.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very good experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the fourth TV Best Buy has installed for me and every one has been a very good experience.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service repaid me for the full price of the item I purchased almost 2 years ago.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed our new TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad moved two of our TVs, put up a mounting bracket and installed our new 65" Samsung TV! They are amazing!
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 4 out of 5 stars
prompt appointment very nice personality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.he did ok I felt like he might need a bit more experience to assist me with my ring
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Jonathan courteous, knowledgeable and quick! Efficiently training an assistant!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents helped set up the TV in my living room and were very friendly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Trouble Shooting for a laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sarah helped me decide what was the best way to solve the problems with my laptop.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
