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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 707 Showing 14,121-14,140 of 18,776 reviews
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install everything done professionally and quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent did a great job setting up my receiver and speakers. he also installed a wifi network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents setup my TV and connected all my devices quickly. They also answered all my basic questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Geek Squad strikes again" - great service performed very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Perfect for my needs. Easy installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assembly was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv stand for my new 55” tv was easy to put together and looked great in my Mobil home den

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bob g

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good.did an excellent job of explaining all features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm no dummy, and could've set everything up by myself(here come the big but). But being 4'11 and 90lb, it would have been a hassle to maneuver all the stuff around.So I paid to have it done. End of story.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went very well Great product Professional personnel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job installing my 75" Sony 85J.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent that installed tv was fabulous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This agent went out of his way to help resolve an ongoing problem. We really appreciated his help!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation was quick and easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was pleasant and took his time explaining the ROKU features and settings. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up logistics elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent programmed the remote control to insured that it operates all of my electronics!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job in performing the install. I'd call them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs with very professional. Set things up, schooled us on the operation, cleaned up and hauled off that packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy tech setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech was very knowledgeable and willing to teach us some tips. He was very friendly and courteous and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician review - delivery and setup was great that day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Made our connection a lot easier for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was very professional and set up my equipment perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv in the bedroom with no problem.

    I would recommend this to a friend