Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 708 Showing 14,141-14,160 of 18,776 reviews
  • Rated 5 out of 5 stars

    geek squad installed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents delivered my new 65" sony tv and set up for me, great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you have strong tech skills, totally recommend Geek Squad techs. They take the frustration out of setting up your new TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handy Folks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I did have to pay for the delivery service, the folks who delivered and set up the TV were great. Very respectful of our home and made sure I understood how to operate the product before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were friendly and competent! The arrived on time and quickly got the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in time for Superbowl

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were considerate not to dirty the rugs or scrath the walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a fantastic job of setting everything up for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered the TV, set it up with my two gaming consoles. recycled my old tv. great service all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful moving other tv and setting up my new 65 "sony oled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setting up TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job! Greatly appreciated the Geek Squad and how everything was explained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ken was great! Very friendly, quick to help, and professional. To whomever is reading this please give ken a raise he deserves it!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Took a long time to get back to watching TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly set up the TV but didn't know how to get local stations. So, the TV set quietly for a few weeks until a Geek came to our house and showed us how to turn it on. The remote buttons lack any identifying marks as to what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my tv in no time. She was very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent hooked up my TV and theather system fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent set the TV up on my TV stand and hook up my home theater system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed fast.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent connected very good.------------------------------

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, prompt and very knowledgeable in setting TV's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt and quick with the installation of my TV. So easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents were great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were friendly and had all the answers to my questions plus good suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our tv installed on the wall and 2 installers came to do this. Both were nice - one was more helpful with the tv than the other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS installed TV but it was high. They fixed quickly after our request

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Samsung.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. Everything is in working order

    I would recommend this to a friend