Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek squad install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad agents were OUTSTANDING. Delivery and setup was flawless. Thanks Alan and anderson.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient, knowledgeable, excellent setup and explanation of product
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
all working good, satisfied with workmanship
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.summary says it all. I will definitely be using geek squad in near future to calibrate 2 televisions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
JanC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recomend this product. !!!!!!!!!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The person set everything up quickly, answered my questions, and offered tips for future viewing enjoyment
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The representative worked to install correctly and to be sure the new TV was working with my other devices.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Perfect work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was friendly and got the work done perfectly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Outstanding
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best deal of all, everything was assembled, properly adjusted, and they showed you how to use it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service Offered By Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer interaction and service. Would highly recommend.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and thorough I was able to run to store quick as my old house didn't have enough outlets
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These tvs are a real bargain. They are easy to use and have excellent color.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great staff at best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived to appointment prompt. Both were very patient with my questions and did an exceptional job on install. Thanks Best Buy!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Pleased with Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased that they explained in detail the work they were doing. Happy with the results.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Set new TV up to work well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced another TV I was not happy with. Got everything working with cable and surround system. Answered questions without rushing.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
55 inch TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were friendly, knowledgeable and explained everything to me!!! The Best!!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use Geek Squad a lot and find them to be professional andknowledgeable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great in house set up and instructions. Spent the time to make me feel comfortable
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Love the Geeks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job! They were fast, clean, and courteous as usual! The best!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad connected my TV effectively.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected my new TV and provided training on the system.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quick set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly, knowledgeable, worked quickly and removed trash
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
