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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 709 Showing 14,161-14,180 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents were OUTSTANDING. Delivery and setup was flawless. Thanks Alan and anderson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, knowledgeable, excellent setup and explanation of product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all working good, satisfied with workmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    summary says it all. I will definitely be using geek squad in near future to calibrate 2 televisions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JanC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recomend this product. !!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person set everything up quickly, answered my questions, and offered tips for future viewing enjoyment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative worked to install correctly and to be sure the new TV was working with my other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was friendly and got the work done perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best deal of all, everything was assembled, properly adjusted, and they showed you how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service Offered By Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer interaction and service. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and thorough I was able to run to store quick as my old house didn't have enough outlets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These tvs are a real bargain. They are easy to use and have excellent color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff at best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived to appointment prompt. Both were very patient with my questions and did an exceptional job on install. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased that they explained in detail the work they were doing. Happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set new TV up to work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced another TV I was not happy with. Got everything working with cable and surround system. Answered questions without rushing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, knowledgeable and explained everything to me!!! The Best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Geek Squad a lot and find them to be professional andknowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in house set up and instructions. Spent the time to make me feel comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job! They were fast, clean, and courteous as usual! The best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected my TV effectively.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my new TV and provided training on the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable, worked quickly and removed trash

    I would recommend this to a friend