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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 711 Showing 14,201-14,220 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was expert in the performance of his task. I am very pleased with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done in less than an hour

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad had my TV and my Harmony remote set up in less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Curtis and Greg 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curtis and Greg did a great job and they deserve to be paid more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad Guys are No. 1!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Guys set up my tv and connected to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems Installers did a good job Both worked hard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation was on time and the tech answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was courteous and helpful in setting up TV. Left area clean and handled TV with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek assembled the TV table and connected all the devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents friendly professional installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of my purchases was done on time as promised soundbar connected to my tv and works wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good result .. love the two that have serviced our TV's Nolan and his partner !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek squad over the last 7 years. They are wonderful!! I tell all my friends and family how wonderful they are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was quite professional and knowledgable. Arrived on time and swiftly completed the set up and programming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek guy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and kept us informed. Fixed ever thing that needed to be connected. Then returned when something did not work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very pleasant and efficient in his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician set up was easier than doing it myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician setting up my TV was easier than trying to do it myself, especially with the small frame and thin screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home entertainment system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed connection issues and explained the operation of everything. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents CJ and Kandice provided excellent and exceptional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job of assessing my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation excellence...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up new TV with little or no problems... Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Power !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing !! I will use them all the time.

    I would recommend this to a friend