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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 712 Showing 14,221-14,240 of 18,776 reviews
  • Rated 5 out of 5 stars

    Professional TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional, helpful and friendly. Everything was done exactly as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Swuad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv and printer. They explained every step and how to use them. Great service as usual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very polite - and no question was too dumb. If you're experienced with TV's, you may want to skip the expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well. The technicians knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 young men showed up and did a wonderful job, they even wore foot protecters on their shoes which made my wife happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They have restrictions now ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they were still able to help old ladies set up applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job By Geek Squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is & has always been a life safer for all of us who not Tech Savy. Thanks !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instaltion of equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed quickly and explained functions of the TV very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and professional service and the end result proves it. No complaints, only accolade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv up and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite, knowledgeable and professional. Will be recommending to all my family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up new TV to wifi by Geek Squad. Awesome inst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed wifi TV with great knowledge. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an excellent job setting up the TV. All the color settings and wifi connect was done in a short period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a very good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very quick, polite and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally had some hiccups as far as a working tv and getting replacement but im satisfied now. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my Smart tv to all devices and explained everything in a very patient and clear manner!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation was superb.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product quality and installation, but just too big for home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    arrived on time went to work and cleaned up, show

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job, arrived on time,went to work, cleaned up and gave demonstration on how to use everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person came on time and did a great job setting up on 65” TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and very helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my apps and trained me .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed some new apps and then trained me how to use them. Excellent service.

    I would recommend this to a friend