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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 713 Showing 14,241-14,260 of 18,776 reviews
  • Rated 3 out of 5 stars

    TV delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Independent Best Buy contractors delivered the TV took it out of the box and plugged it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came on time and connected everything p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tha agents came on time an connected everything perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent picture and ease of setting up and fits well on our stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job in connecting the TV and all other components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great. Did a great job and had a sense of humor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted and conectes my TV without problems. Very kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV working fine. Did a fine job. No further comment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service At Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hook up with Geek Squad services! Fast, on time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SnuGgybear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third party agents set up tv and relocated old tv in bedroom. So far we are happy with our purchase. No help from “Geek squad “.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and gave me great ideas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV to the existing receiver and connected TV and DVD and had me up and running in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they installed tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe agent set the whole tv up by hand and fast too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they set up everything, made sure it all worked and then reviewed the products and explained the remote and all the functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV removal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haul away of old projection TV done with grace, disassembly and humor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guy was efficient and thorough He went the extra mile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have been a better experience, thanks to the Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so glad we used Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    two guys came to house and did all the set up on our new tv. they were very professional and we would do it again, they made it so easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely & adequate service. XXXXXXXXXXXXXXXXXXXXXXXX

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician knew what he was doing and was fast and thorough. Excellent customer service skills and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tv is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv for watching your sports on the tv. It shows up very clear on the tv. Picture is crisp and clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Astonishing picture quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed the TV, but had trouble programming the remote. I had to figure that out myself.

    No, I would not recommend this to a friend