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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 714 Showing 14,261-14,280 of 18,776 reviews
  • Rated 5 out of 5 stars

    Moved our old TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved our old TV to another room and mounted it on the wall. They hooked it up to our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed equipment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men that installed our equipment did a super job and were very good and caring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Restored wi-fi connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble shoot and showed me how to complete the steps to get wi-fi connection back online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Tribal Knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians showed me something I did not know about and wasn’t in the manual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and clean. Explained everything I need to know and operate. Would Be nice if a follow up would occur

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan and his team were outstanding with the install of the tv very knowledgeable great service well worth the install price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job-instillation went smoothly,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected 65" TV and sound bar, and DVD player. Arrived on time and completed installation professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my new tv and sound bar and programmed my new equipment into my Logitech remote. So happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Geek Squad took good care of installing TV and explaining features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were Friendly and professional good experience a pleasure to have in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and set up my remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very helpful with getting TV set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed my tv quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices. They gave me a quick review on how to work the tv remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech worthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technically speaking I’m very impressed with the staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service by the team thank you so very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job setting up the tv and the remotes for my elderly parents. Were very courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was awesome. knew exactly what he was doing. After installation he explained all the features of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best way to watch tv mounted on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my tv on the wall. the mount allows the TV to swing side ways and up or down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv and hooked up the cable. They didn’t leave until all was working Thanks Geek Squad !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Corey knows what he is doing, does a great job, and is very pleasant to have in the house.

    I would recommend this to a friend