Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Installation of four new TV's.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I believe the high majority of " Geeks" do a great job for Best Buy customers. I am very satisfied with work they have done at my home.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad setup the TV, configured it for use with new soundbar and COX cable. Tied up loose cables with zip ties. Neat and efficient.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great service saved me a lot of time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was on time and very quickly set up. they were great at explaining how to use the function of the TV. Great instructions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Overall Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Geek Squad tech was fantastic. Knew his products very well and was fantastic about showing me all the features of my purchase.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quality service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were able to correctly mount my 70 inch TV and sound bar.Looks and works great
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent, fast neat and knowledgeable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AJ and Victoria are the best installers I have ever had. I highly recommend this team to everyone.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
My tv delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were great. They both were very educated and very polite.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Repair hdmi connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solved all my connection issues quickly. Very cordial & pleasant representative.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad i stalled my tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents monted the tv and connected all cables.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were great and knew exactly what they were doing. Cleaned up all the trash like it was never there. Excellent job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and fast delivery good to have totalcare
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Samsung tvs. The last one lasted 15 years. Also love their smart phones
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 3 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician that installed my TV was wonderful. However, there is a problem now and even though I have the extended plan I’m told I will have to take the TV into the store. It’s a simple problem that has to do with set up and I can’t carry a 43 inch TV into the store.
This review is from TV Setup, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
He didn't rush and offered helpful advice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was helpful and knew his expertise in a regular way to be helpful to anyone.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great TV Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents connected my TV and made sure all was well before they left.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Skylar did a professional job. He was personable and knew what he was doing
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the technician polite and thorough and explained the features
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Fantastic service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very knowledgeable and had everything fixed quickly.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installed my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job done!!! Reason for my rating I would recommend my friends.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Easyinstall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding installation, explanation of operation and total smart tv set up
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
