Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up a SONY 55 inch 4K TV with a Blu-ray. Very professional and so glad we had them come. This is our first 4K TV and lots to learn.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
65” tv hook-up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two agents were very efficient & fast In setting up my 65” Sony tv !! I would recommend the Geeks!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed and connected our new TV and took the old one away for recycling.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He did an excellent job. He was on time and very knowledgeable
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
My TV was installed quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Caleb connected my new tv and it works great. I just need to learn how to use it effectively.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV wall mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service very professional and courteous. They installed my tv wall mount quickly and precisely.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad team showed up on time and we're very diligent with the install of my new TV wall mount, as well as the Sony Sound Bar.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Efficient Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were on time, efficient and respectful of my property
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very Professional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents hauled off the TV and even carried the old stand to the curb. Thank You for being so Helpful
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad came on time and were very professional. They knew just what to do and completed the work in a timely fashion!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Geek Squad provided excellent service in connecting my new TV
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up our new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gentleman was excellent and so patient with us “seniors.”
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Agent Good Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was able to connect all my devices to wiFi and connect the antenna for my TV
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
77" TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.77" TV delivered and installed quickly and efficiently.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
Geek squad disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek agent hooked the Tv and sound system. Was very disappointed in that he spend no time on the remote control and how to use many of the features. I was under the impression that I would only need one remote and when I asked him why I would need to use both. His answer was that I needed a universal remote I then showed him the one I have. His reply was that I didn’t pay for him to use it plus I would have to pay another $50.00 dollars Geek
This review is from TV Setup, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
GEEKok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The associate that hooked up my TV was very polite, efficient, courteous, and thorough.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service! The "Best"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Professional installation with knowledgable crew.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek guys were awesome.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs went way above and beyond expectations. Best Geek service ever!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed tv and explained everything a
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly and efficient service. Geek squad member answered all our questions
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
geek squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the gentleman that installed the television was very nice.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
