Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek squad was wonderful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful experience with Best Buy. Geek squad did an excellent job with our TV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, the team went out of their way to make sure we were satisfied
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV CONNECT AND SETUP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a marvelous job with installation of syste. Follow up visit was to install the universal remote (wonderful work)
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Serfice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents made quick of hooking up my surround sound and we are really enjoying our new TV,
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Bought new 49" LG TV and install Package
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New TV mounted and set up. Well done and fast. Left area neat and clean
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service technician provided service for my TV. He did a great job./
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad install my 50 inch TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The personnel were professional and courteous. Everything was set up in a timely manner
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected my TV and explained it to me. He was friendly and knowledgeable!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
They are professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are professional and work fast they are also friendly
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Items were removed that we had requested and new items installed.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squadset up T V.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They set up my tv and connected to my streaming services.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was pleased with the promptness of delivery & setup. All went well & will use this store again for future purchases.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a professional job.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed a new TV and ensured all associated devices were operational and working properly
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was meticulous and conscientious with the install. Everything worked immediately!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad good job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed & integrated very well with other components.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed the TV very quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were very polite & helpful. They wore masks & booties when coming in our home.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great installation program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Young Man was very knowledgeable and able to help me understand all aspects of the process.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
geek squad set up my smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very quick and got everything working. I would reccomend them to my friends.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 3 out of 5 stars
Beware! Not Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They connected the tv to the stand , turned it on and connected the cables and internet. I asked some questions about the operation of the tv and was met with blank stares! Possibly because 2 of them spoke no English!
This review is from TV Setup, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
Fast and knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pleasant Squad member. Set up TV and made sure our remote worked. Took old TV away.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
