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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 719 Showing 14,361-14,380 of 18,776 reviews
  • Rated 5 out of 5 stars

    Very knowledgeable technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My rep took the time to do everything right. And then made sure he answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Dudes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dudes are AWSOME . Great job. On time & did good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was prompt & professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my new TV and Fire Recast and had it all going in no time! Margie Cisne was wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not make the appointed time due to some other circumstance. Once on the job, very professional , clean and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect install On time and beautifully set up on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toshiba Fire TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV - great color and both Fire and Xfinity platforms

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Great. Scheduling Stinks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and professional. Great job! Having arrival time between 12&8 or 7&12 really stinks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly staff, respectful, on time, clean, and very informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up new 55" tv and remounted older unit elsewhere work done as expected and properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bravia 77 inch OLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job with delivery and set up of all my devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installation very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unpacked and set up the TV and did a great job. Very professional. They hauled away all the boxes and everything was nice and neat when they left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad installed, but forgot instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with purchase. was concerned that 75 inch tv would be overwhelming, but its not at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my tech. Very knowledgeable and got it was free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my TV, checked the streaming apps and helped me understand some new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, knowledgeable, friendly and pleasant employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're Personal and the Service Setup was A+++ Professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to purchase my tv’s from Best Buy because they do such a great job of set up. I would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install quick and flawless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and set up TV including making sure Comcast remote was synchronized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Friendly & professional. Knowledgeable on setup of TV & remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv and the geek squad was helpful. I recommend them.

    I would recommend this to a friend