Customer Ratings & Reviews

Geek squad (I think his name was Kyle) was great. He was knowledgeable about setting up my TV, tried an old antennae and then suggesting another that might work and then he set that one up on another visit. He actually showed me how to use more functions on my TV and being patient while i wrote the steps down. He didn't make me feel stupid for not knowing all this. He gets an A+ in costumer service!

Our installer was wonderful. She did an excellent, fast job setting up our new TV. She was very knowledgeable and was great at explaining the set up and operation very clearly.

My set up of TV, sound bar and DVD player was done before i could blink an eye. The 2 guys were professional and made sure everything was correct and i understood how it worked. Very respectful of me not being tech savy!

Great service by installer. John was very knowledgeable and respectful of me and my home.

We could not have asked for a better TV product or installation process. Installers were very knowledgeable, efficient and helpful.

The Geek Squad spent less than 1 hour doing set up on my TV and affiliated systems that would have taken me 8 hours. Fast, knowledgeable, and professional. Would use again for sure.

At first I was skeptical about having the Geek Squad install my 65” LG OLED TV! But decided to have them do the installation. Best choice ever, they were extremely professional and conscientious of my apartment making sure everything was done neatly and correctly. They had suggestions for my sound bar placement which gave me more stand space and better performance. They took their time explaining all the features and answered any of my questions or concerns, well worth the money

Both of the technicians (sorry I’ve forgotten thier names) were absolutely professional and courteous! They were very respectful of our house and thorough!

Installers were careful with home theater connection to NEW LCD

The install crew was professional and courteous. They also answered all my questions before leaving.

Install and instruction went very well. Both installers were very knowledgeable and helped me understand the details

The agents were very professional and good at their job. They measured my TV stand and said it would be slightly short for the TV legs so they were a great help in trouble shooting and using my coffee table to put my TV on for now. They hooked up my Blue Ray and got all my apps up and running. They also connected up my sound bar. I asked any and all questions and they were kind and answered them. I give the a 5!!

This is the second TV delivered and set up by the Geek Squad, and once again, I was happy to have this service. The guys had the TV in place and setup in record time. I'm so glad I was introduced to TotalTech advantages, and will continue to enjoy the benefits that having tech professionals ready, willing and able to help me with my tech purchases.

Kept updated about time of delivery. Called when on way. Team was efficient and did comple ser up. Kept home clean.

Dan provided excellent service. He arrived on schedule and showed us options on our new Smart TV. We both had the opportunity to demonstrate that we knew how to operate it before he left. Very friendly & customer service oriented.

I've been so busy moving in and decorating, etc., etc., that I've barely had a chance to watch it yet. But, when I do get a chance to turn it on, the picture is Amazing for a smaller size TV.. I was convinced that I would have to buy a much larger TV to get this quality of a picture & detail. Can't wait to be able to have the time to watch several movies both streamed from Disney+, Pureflix, Sling TV and Movies on my Samsung Blueray/DVD Player on this Screen as well.

The two men set up the entire system for me. They taught me the popular features. They were Very helpful.

The agents connected our TV quickly. They were polite and knowledgeable, We were so pleased with the agents we are hoping to get the same 2 agents to install a ring security system for us.

The gentleman, his name was, Philip was very knowledgeable was very helpful and very friendly and professional

They agent were professional, very knowledgeable, worked well together and most importantly they were on time.