Customer Ratings & Reviews

THE GEEK SQUAD BROUGHT MY NEW 65 INCH TV AND INSTALLED IT SO EASILY THAT WOULD HAVE BEEN IMPOSSIBLE FOR ME TO DO. FROM THE ACTUAL UNBOXING, PREPARATION OF THE TV AND THEN HOOKING UP THE INTERNET TO THE TV WAS FABULOUS. VERY PROFESSIONAL FROM START TO FINISH. CAN NOT BEAT BESY BUY.

They delivered and set up for me. Courteous and informative about my new TV. Great care.

Oh my Word! The two Geek Squad agents were friendly, efficient, knowledgeable, and very fast! They took down my old TV, mounted the new 55 LG and helped me with all the settings. They were extremely patient in teaching me all about the features and even hooked up my phone and my computer to the new TV. I trust their knowledge and their ability to solve problems. Thanks to the Geek Squad, my husband and I are now enjoying our new TV.

In home set-up is well worth the cost. They deliver - no trying to get it in the car or having sensitive electronics rattling around in the back of a (borrowed) pick-up. The techs unpack from the bulky box, and set up the TV. This is at least the second TV I have had BB set up, and I appreciate the service as well as the personable techs who do the work.

The agents were on time. They unpacked our TV and quickly disposed of the garbage. They set everything up and made sure everything was working correctly.

I did not have them mount TV. Liked it on my new TV stand. Hooked up TV, put new wire on my tv got my Comcast up and running in no time.

Colin did a great joy solving our Set-Up problems, as well as pairing our DirecTV remote to the new TV. He is real good !

The geek squad did an excellent job of setting up my 2 TVs. They were very knowledgeable and extremely polite.

Geek Squad was so very helpful installing the Youtube TV stick on 1 TV and installing the app on my other TV. It was a little tricky on my large LG TV but they figured it out and made sure I knew how to find my favorite channels and understood how to save a program to watch later.

The Geeks were on time, quick and efficient. I probably could have set up our new TV by myself, but I knew my wife would give me a hard time if anything went wrong, so I bought the service. Best $100 I ever spent.

The agent came to my house and explained everything to me and helped me pick out exactly what I wanted and needed. A week later another geek Squad employee showed up at my house with my television and everything needed to set it up. He showed me how to work everything and was knowledgeable and efficient. I couldn't be more happier and pleased with the service I received. I will be using the geek Squad for everything I need.

The agent was friendly and knowledgeable and informed us of needed Xfinity item. This was for our small TV that we already had, but was affected by our purchase of a new and larger TV in another room. It also needed a Xfinity item because we use Comcast.

I have used Geek Squad for many years and I am never disappointed. They were friendly and professional. If anyone needs help these are the guys to go to. They set up, explain, and help you understand your new device. I always recommend this service.

Service was provided right on schedule. Installer kept me informed of expected time of arrival and came right on time. Very neat and efficient in setting up the TV.

agent kept up updated to his arrival time, set up tv, explained everything, cleaned up after himself and was very personable, also answered our questions

Showed me how to work unusual remote. Very helpful

I would have never paid to have someone hook up my new tv, but since the service was free I tried it out. I was extremely happy with the service, they called ahead of time and were even a little early, which was great so I wasn't waiting around all day. Now that I know how great the service is, I would pay for it in the future. So much easier having someone else hook it up in a short period of time, as opposed to me trying to figure it out and spending two hours doing so.

The agents installed our 85” Roku Tv and a Sonos sound bar with no problems and it was a speedy process.

The third party contractor came on time and Chris Duncan was very professional, efficient, knowledgeable and polite. He ensured all my questions were answered and took away my 8-year old non-working flat screen for disposal. I had a third party provider for installation and delivery since I wanted it delivered the next morning. I am very happy with the service provided.

The agent set up my TV and connected my X Box and theater system. He was very nice and professional. The entire set up only took a few minutes.