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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 720 Showing 14,381-14,400 of 18,776 reviews
  • Rated 5 out of 5 stars

    Fast quality hassle free and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All questions were answered and the mounting job was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zorro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered while raining. That's a good thing. Guys were nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked everything up, then explained how things wored

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was fast! Very helpful employees who stayed in touch with us in regards to delivery and arrival time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. They explained everything and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best for installing my TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys, professional and very knowledgeable. Couldn't have done it without them. Thanks Vince!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad does great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very good and their work was much appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are the best. Informative and professional. I would highly recommend to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laramie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were very efficient and knowledgeable! We enjoyed having them in our home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve already done this review! It was fine however there was a mix up on Best Buy’s end regarding the delivery date.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VERY PROFESSIONAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered my corner cabinet and T.V. were very professional. Put the cabinet together and placed the T.V. on it without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to diagnose and get TV hooked back to internet as well as Amazon Fire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy rep was able to set up my TV and remotes in just a few minutes. He did a great job working in a small space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very very helpful and enjoyed that he was nice and explained eveythin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who connected and setup my TV did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job and I was very happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV SETUP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The t.v., setup and connections provided by the agents were timely, precise and, very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad just replaced my control.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no installation, he just worked on my remote control!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice l!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike got my projector screen set up as “smart”. He was so thorough in explaining all the apps and the remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV within a few minutes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and did a good job

    I would recommend this to a friend