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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 722 Showing 14,421-14,440 of 18,776 reviews
  • Rated 5 out of 5 stars

    It all works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best, I couldn’t make it all happen without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed another problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having another problem and they took the time and found out what the problem was with my sound and picture and fixed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting and hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew arrived on time and was quick with the install. I had Dwayne twice and he is very, very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 tech's were professional and efficient. Great Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad...the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent offer. Well worth the price. Great offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very quick and efficient!! In and out in less than an hour!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wiring looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys made sure all unnecessarily wiring was removed they hung the tv in the right spot and made sure it was good with me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered the product where awesome. They only brought the tv in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and quick set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys quickly set TV up...connected surround sound and set up remote. Explained all creatures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv Connection works great, no problem installing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service yes I would recommend the servic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech support was excellent. The individuals were friendly and very knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very professional, and organize. He took the time to explain the basic functionality of the TV. I didn't have to deal with removing my old 55 inch TV and replacing it with the new one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Somewhat happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was great with the first team that came out, but when I was asked to get another cable box because I had an old one for almost 10 years, I did and requested another team to come out and pair it with my new tv and they couldn't figure out what the problem is. Cable box still does not work with my new tv.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very experienced in how to mount the TV in little or no time. She also set up the remote and tested all of the components. She gave a good overview on how to handle the various options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New 85” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 85” tv was easy to install and the work was done quite quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Delivered and set up of my a80j 65inch TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tidy, efficient, knowledgeable team installed my new LG and removed my aging DLP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered with care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got our TV delivered. Great service. Wish we had paid to have them mount the tv as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed by DVD player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent worked quickly and efficiently and answered all my questions. Friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent assembled and mounted my television. Everything was handled great.

    I would recommend this to a friend