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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 723 Showing 14,441-14,460 of 18,776 reviews
  • Rated 5 out of 5 stars

    The picture is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great! They were ahead of schedule and came earlier than expected. They also hooked up my new sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Showed up on time and made sure I knew how to use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was great, fast and very knowledgeable. He made sure all was complete with my tv. He also was very responsible and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great agent!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great agent!!!! He made sure everything worked and very professional!!!!!! Highly recommend him!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came to my home and connected the tv without a problem. Very helpful, answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was great! He was very efficient, personable and I would recommend the Geek Squad from our experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional install .. they were quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose /Chris were on time and knowledgeable good service and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christian

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the time I walked in, until my purchase was completed, the service was outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad removed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians removed My tv in a timely manner and packaged it securely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris Derkach from Geek Squad did an amazing job. Thorough and very detail oriented work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provided great service at home by installing my 65” tv, with surround sound, DVD player and my multi cd player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time Geek Squad user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesus was our installer. He was professional, polite and did exactly what we requested. I was impressed with the excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents set up my TV and helped me learn to operate the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, patient, helpful, efficient are the

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was polite and efficient and helpful, appreciated his patience in answering my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great in home service tech's...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is so helpful and courteous...Very skilled and professional and efficient....AAA+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought new wireless ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate that helped me was very pleasant and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the geek squad installed my dishwasher.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher was installed and is great. a good fit for my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a very good job installing the television and gave the family clear guidance on how it should work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers for the TV did a perfect job. Right down to business. Very efficient, explained the TV to use.

    I would recommend this to a friend