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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 725 Showing 14,481-14,500 of 18,776 reviews
  • Rated 5 out of 5 stars

    Did a fine job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fine job and took away the old TV, too. Mom said he was a nice guy also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I rarely give reviews but I absolutely love this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the correct ROKU card and all works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Costomers services were beyond and above helpful from beginning to end good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best techy team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team, great set up time, great tv educators. No hassles. No glitches. Thanks geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were amazing and very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was very informative and very pleased with the agent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tvinstallgreat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and knowledgeable in setting up my new TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent service and attitude

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job! Quickly installed and explained everything to us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came out to install the tv was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did just fine and answered all my questions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did just fine and answered all my questions did what I expected and answered all the questions the wife had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was prompt and installed my new TV quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is A-1 !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was perfect ! They were very knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, professional and knowledgeable. They took the time to answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a super job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was super helpful and answered all my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As always, very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician mounted my TV and connected all the devices and made sure everything was working and I had an understanding on how to access everything. I’m glad I purchased this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely would recommend service from the Geek Squad I have never had a problem with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv so fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad installers were so knowledgeable and thorough. So glad we opted for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came on time, connected and set up everything. Showed us how to use it and answered all our questions. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small TV Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this service to connect a smaller TV to the wall, and the did an excellent job!

    I would recommend this to a friend