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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 726 Showing 14,501-14,520 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad dose a very good job and all the service is very good that is way I deal with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Techs are friendly & made everything look nice. Explained how to use tv mount. Would have them install again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above & Beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very capable & rapidly installed and integrated the TV and sound bar with existing setup. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome on the install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took their time to show me how to work the remote for the tv and how it worked with the cable remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connection By Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents seamlessly mounted my Nephew's TV and you can not even see a hole or wires. Excellent install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was set up and I was instructed how to operate, including tips for most enjoyment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes job well done. Tech were very nice helpful and productive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install but had ti reset Sonos connections.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still having issues getting connections to run through tv but not actively pursued fixing at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected tv and programmed multiple remotes. I dont think this will be the last time I use Geek Squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Technican was very knowledgeable and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has great service and they know what they are doing. but you have to pay for every service individually. After paying for a high price tv; you also have to pay for installation(awful).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who did the installing were very efficient, knowledgeable, and willing to answer all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my geek squad that help with everything I need help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coordination for new surround sound install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was so helpful in getting all the players set up for my awesome surround sound speaker install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected TV and wall mount so quickly Great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great mount job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician installed and mounted to wall and connected to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were wonderful. Efficient, professional, knowledgeable. Just great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great agent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connecting our television was courteous, quick, and respectful of mask etiquette.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and excellent install of TV. Very well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head tech that also mounted the TV was good at making sure that everything was connected and working before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ROCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad were awesome! Very knowledgeable and they did a great job!

    I would recommend this to a friend