Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad dose a very good job and all the service is very good that is way I deal with them
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv Mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Techs are friendly & made everything look nice. Explained how to use tv mount. Would have them install again
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Above & Beyond
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was very capable & rapidly installed and integrated the TV and sound bar with existing setup. Worth every penny.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was awesome on the install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They took their time to show me how to work the remote for the tv and how it worked with the cable remote.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV connection By Geek Squad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents seamlessly mounted my Nephew's TV and you can not even see a hole or wires. Excellent install
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was set up and I was instructed how to operate, including tips for most enjoyment.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Yes good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes job well done. Tech were very nice helpful and productive.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick install but had ti reset Sonos connections.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still having issues getting connections to run through tv but not actively pursued fixing at this time.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Everything done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connected tv and programmed multiple remotes. I dont think this will be the last time I use Geek Squad
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Technican was very knowledgeable and fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has great service and they know what they are doing. but you have to pay for every service individually. After paying for a high price tv; you also have to pay for installation(awful).
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The people who did the installing were very efficient, knowledgeable, and willing to answer all of our questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my geek squad that help with everything I need help
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great coordination for new surround sound install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My agent was so helpful in getting all the players set up for my awesome surround sound speaker install!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad the best!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents connected TV and wall mount so quickly Great job!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great mount job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the technician installed and mounted to wall and connected to all my devices
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad guys were wonderful. Efficient, professional, knowledgeable. Just great
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great agent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connecting our television was courteous, quick, and respectful of mask etiquette.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good tv install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and excellent install of TV. Very well done.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good Techs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The head tech that also mounted the TV was good at making sure that everything was connected and working before they left.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD ROCKS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys from Geek Squad were awesome! Very knowledgeable and they did a great job!
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friend
