Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Quick Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed new TV and hauled off old one. They did seem in a hurry.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have great for anyone wanting a upgrade.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had our new Tv professionally installed by the Geek Squad. They are extremely knowledgeable and super courteous!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad helped a lot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad helped us with issues we were having and were very patient with us as we are not tech savvy.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geejK squad rep got the TV connected and added WiFi info, they were friendly and very knowledgeable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding service. I will request same technician next time I use Geek Squad
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!!!!!!!!!!!!?!!!!!!!??!!!!!!!!!!!!!!!!!!!!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad set up my TV. But, before they could, they moved my other TV stand out of the way. I couldn’t do it myself.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These geeks are great they help you from beginning to end make sure you understand how to use the stuff they install.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agent corrected several problems. A problem with alexa was hard to correct.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Viszio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs set it all up for me including the TV and to the internet
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, the gentleman who set up the tv was extremely professional and helpful
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very efficient and even setup my apps. Very pleased.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV/Audio hookup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and courteous service. Got my TV and audio hooked up and working with no issues.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad sh ok wed me how to fo settinhs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad hooked up internet on TV and adjusted audio. Showed me how to connect Amazon.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two girls who did our set up were phenomenal and very knowledgeable and helpful!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my 55" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent efficient service. Provided explanations for every thing they were doing.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The Best Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our tech was excellent, smart and polite and patient. Did a perfect job on set up. Thank you Geek Squad
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Every aspect of the installation was great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did an excellent job. They were great. They answered all my questions. They were excellent.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
If it is free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I run all of my components through a receiver, so the only thing that the geek squad connect folks had to do was plug in the power, 1 HDMI, and an optical audio cable to the back of the TV when they finished mounting it. Certainly wouldn't be worth paying for, but it was free. Apparently they will also go into the TV settings and label your inputs, and tweak some other settings (ambient light sensor off) to ensure that you have a pleasant viewing experience from the get go. This is not something that I want someone else doing for me so I chose to forego this part of the service.
This review is from TV Setup, 56” to 90"
No, I would not recommend this to a friend