Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Outstanding 2 visit service and professionalism
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greg was informative methodical detailed polite professional and managed a very complex set up seamlessly
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad home service ROCKS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the Best Buy home service team. They are courteous and highly skilled
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery and set up. Very friendly and informative.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
WEeset the TV up ourselves.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman told us what to do step by step for set up, He said call if we needed help,
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were careful and even connected my sound bar. They also gave me a great deal on the warranty. Highly recommended.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joe did an excellent job setting up my new LG TV and showing me how to work it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job! I would've never tried this on my own
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents installed 65 in TCL TV in bedroom and hooked up all additional devices. Great Job
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV INSTALLATION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy's delivery and set-up is always A#1. Always happy to know I have their Geek Squad behind their products.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were on time and polite. They had tv setup in just a few minutes answered all my questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Friendly, quick setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was such a friendly, quick setup, and I understood how the TV worked before they left.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They went out of there way to make sure to setup was done quickly
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job removing the old tv. Quick and easy. Will certainly use this service again
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv made easy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From back in the day with a wire connected to a antenna on a pole to multiple inputs and outputs. Geek squad knows how!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad do an outstanding job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad are the best there is. They know what they are doing
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and prompt service and setup including Sonos
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Roku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad hooked up my TV & all devices including my ROKU
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the installers were great. they explained ease of use.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has the best techs they know exactly what they are doing. Thanks Karkan, Amanda, Jonathan and Sebastian
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
GREAT SETUP and INSTALLATION!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient and helpful TV Installation and Setup. Appreciated it GREATLY!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
