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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 732 Showing 14,621-14,640 of 18,776 reviews
  • Rated 5 out of 5 stars

    Arrived early. Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and did good job hooking my surround system up to the tv. Very professional indeed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent remounted & connected our TV after having our living room painted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely good option for older adults. Wish better communication as didn’t get word they were to haul off old set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but for one remaining unaddressed issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV and connected devices, except one still does not work. No response so far to multiple mention of this issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected tv and Blue tooth unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected Blue tooth unit and the cable to my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable tech and on time. Wouldn’t hesitate to call them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own one and it has been very dependable. It only made sense to purchase another one for additional electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He hook up was done right quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents hooked my tv up quickly and expertly being conscientious of my belongings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very professional and quick. Everything was on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron, thank you for hooking up my tv I love your professionalism and came on time too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up the TV and hooked up the sound bar and told us a few things about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great it's so much brighter than our old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reinstall TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent remounted & connected our TV after having our living room painted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fred squad installed my tv perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my tv and connected it to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up and tuned my new large screen TV. They did a fine job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael and his assistant did a great job and fixed the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Best Buy Service and Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always. On time and did everything promnised, and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sony 55 bravo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent he walked us through things that helped allot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To get an individual who really knows what he is doing and is unbiased about what he is recommending is certainly valuable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They were very helpful. I will enjoy my tv

    I would recommend this to a friend