Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV connected to internet seamlessly by professional installer
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Setup was excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two.gentleman came on time and tried very hard to make I was pleased with their work. Would have in my house again.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional I have all questions resolved Thanks
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
greek squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the crew was very helpful and answered all my questiions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is great support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They mounted my tv and sound bar and connected all my components to work seamlessly with wireless wi-fi.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went smoothly and all questions were answered.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Synch Up Problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent(s) set up my new TV quickly and on time, but could not get the TV and soundbar to synch up despite two separate attempts.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Great when it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture and sound. Controls could be a bit more functional. I've totally lost control use on several occasions and required Comcast help.
This review is from TV Setup, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Installed perfectly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You beat the service you get from Geek Squad!! Very professional!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Thee experts.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want to save time and do it right use the Geek Squad. It will also be a learning experience when you talk to a Geek.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech that came to our home was absolutely wonderful. He was very knowledgeable and fully explained everything to us!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad was friendly and professional. They finished the job in a timely fashion.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did an amazing job quick short and sweet showed me all the controls and features great service
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys brought our items, installs everything quickly and efficiently. They answered all of our questions satisfactorily.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very satisfied!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Courteous, knowledgeable, polite! Willing to take time to teach me all I need to know to enjoy my new TV! Awesome service!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
AWESOME
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Considering the crisis we are in, Travis handled everything perfectly. We are very pleased.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad got my order in fast of 56 plus TV's
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone has been great Beau and Jimmy I have no idea what I would do with out them ! Thanks Guys!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
We love our Samsung Smart TV 51"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geeksquad technician delivered and set up our smart tv and connected it to wifi and all our devices.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to have someone come out a second time to set up tv and sound system, but he got everything working right and took the time to explain everything to us, which the first guy did not do.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad Best Buy offers the Geek Squad service. They were knowledgeable, personable, prompt, and efficient!
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
