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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 734 Showing 14,661-14,680 of 18,776 reviews
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for doing an awesome job. The guys were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 85 inch TV carefully and set up the remotes so they worked efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was connected and working in no time I just had to make a small adjustment to my cable box and that's it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Awesome! We love it when a plan comes together. Thanks so much, Chris!

  • Rated 5 out of 5 stars

    Universal harmony remote programing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we very quickly during the programming process and it all works well. Could not be more satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install by the Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad were very fast, neat, and friendly. Very happy with there work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb service, as usual On time, professional, honest, helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart television connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and knowledgeable representative. They connected smart television sound bar and blue ray player to me home wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek installer was very pleasant and patient. He made sure I understood all the features fo my tv. He was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup everything quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the Geek Squad. Very knowledgeable and had nice personality’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding work and service!! They worked quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work and service was outstanding!! They worked quickly and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They send an experience technician that knew the product and what accessories where needed it to improved service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    superior work by 2 technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two technicians who set up my new tv and integrated with all of my systems were great. Knowledgeable and patient too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted my TV on the wall perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are professionals that you can trust and rely on. Exceeded all my expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nothing geek squad didn't do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted tv and demonstrated all its functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service installing tv by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service provided by the geek squad Very knowledgeable and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entirely satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reception and color great. Geek tech was professional, courteous, and thorough in explaining workings of the TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arrivedontime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team delivered new tv and connected it to my devices, but the TiVo connection was not complete and the bluetooth speakers were NOT connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were outstanding, courteous, efficient and arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent and complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job! Very pleased. Answered all my questions. Showed up on time as predicted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was excellent Really makes a huge difference Thank you!!

    I would recommend this to a friend