Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Quick easy Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient and careful install. Did exactly as I asked and answered my questions
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Exactly what we needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Despite my own technical skills, its still nice to have a pro do it; that's exactly what happened, and we couldn't be happier!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
They installed my tv super quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected my TV to all of my equipment.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Geeks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service by all the employees. I always leave Best Buy with my answer!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were excellent! Very polite and helpful. Very patient in answering our questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek square
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents connected my device to all of my other devices.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad connected my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected my tv to all my devices. Very thorough.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
They did job done well!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They delivered with care and follow the COVID safety rules. And install quickly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
They set everything up for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Guys removed everything from my old set and in 45 minutes had the new TV set up and working. They did have to come back once after Igor a new cable box to readjust some channels.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
1st time for Geek Squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was AWESOME that installed our new 65". When they left I had no questions they explained completely.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent customer attention
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wait time was zero. The voice interactive software was very accurate when I needed to change a time/date for service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Error! Error! Error!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This service HAS NOT been completed. The TV is in its box sitting in my hallway. Please refund the $149.99 charged for this service which again HAS NOT BEEN DONE.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV install and setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Geek Squad tech did an incredible above and beyond job in installing and setup of our new 50" 4K Samsung TV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
They were Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Sure Know What There Doing i Would Give Them A + 5 for There Rating
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Careful, courteous and knowledgeable, hope you keep it up.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad set-up is something to have because it is one less thing to worry about and more time to enjoy your new TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GS service techs were great! Timely and figured out the problem quickly. Very helpful. I’d use GS again.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good and quick setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job of setting up and cleaning up after all was working
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time Knowledgeable Unassuming I’d use them again!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad did a great job setting up the tv and helped explain the setup and program to me and my dad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
