Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service easy set up for the tech and he did not leave until I fully understood how everything works.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional installer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had no idea how to set up and update the software. It was great to have a professional take care of everything.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
GreaT service !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They delivered and took the old one away. They were friendly
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great in home service,I'd be happy to use them again. Professional and courteous.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent did a great job identifying issue, correcting it and installing new equipment.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
nice size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better than what I saw at the store. had some problems with the hook up, but it worked out fine, my problem was hooking the tv to the sound bar. Geek squad worked it out for me.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great price for this TV. Well pleased so far..
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rules!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys did a great job. Very pleased. Very courteous also.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank God for the Geek Squad. Great job setting up my TV. .
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The greek square assembly the tv and put the stand together
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good service excellent employee knowledgeable
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Sony TV Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad tech did a great job setting up our new Sony 65” 4K TV. Very professional and personable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were on rime very fast and professional. They got everything hooked up and working perfect!
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
audio upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent techs and work completed was so much better than the other companies I have had do similar work in the past
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Connect and Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, very friendly and they answered my questions without any problems.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my tv quickly and efficiently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected my yv and updated all my connections.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
geed squad worked quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the tv was installed without any problems and they also showed me how to work it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good to see you have retained good employees - they helped us last time - competent and professional
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Install very well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well easy to install Kieth is our home advisor He is the best
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Ok. But husband didn’t learn how to use controls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New tv..Roku. Husband missed up controls..need tech help again..whisk products were simpler for seniors to use
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
