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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 737 Showing 14,721-14,740 of 18,776 reviews
  • Rated 4 out of 5 stars

    tvsetup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was fine. Cost extra to hang on wall bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tune up on laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job. always understanding, answers all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS set up and optimized by 65" Samsung.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained all features including streaming options. Made sure I system sinq with provider equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came out and hooked up our home theatre equip after moving across country did an excellant job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geeks were well mannered and knew there job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a professional and outstanding job. They wasted no time in doing there job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Set-up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were consummate professionals that were, fast, efficient, and got it right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy the Geek Squad installed our new flat screen TV. They are very knowledgeable and professional. Geeks Rock!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was friendly and professional. He set up the new set quickly and took away the old one and a VCR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good geeksquad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set it up and connected all my devices!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already submitted a review, which was subsequently printed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV connected the remote to my DVD player and set up my Disney+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by Nick and Vernon. They are true professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven and Carlos set up my TV and explained to me how to use the features on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completed quickly and timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv without any complications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed everything very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with the install of other components to the tv. Very helpful and knowledgeable in answering my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANK HEAVEN FOR GEEKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'M 73 AND LOVE TECHNOLOGY BUT DON'T ALWAYS UNDERSTAND IT. GEEK SQUAD REMOVES ALL THE DOUBTS.VERY EFFICIENT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was on time. job was done well. call back was very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team was very professional and handled all the issues well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech did a great job in installing TV. Answered all questions and was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Brendon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brendon was great. Efficient, friendly and a good teacher

    I would recommend this to a friend