Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
So so indtall still not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I asked for a computer and TV person no computer/printer person came and they said call and reorder! Only fair setup; first time installed old house great job. I had to tell them not working a and seemed to just want to leave. Still not correct.
This review is from Add-On TV Setup, 55" or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best money I spent - very satisfied with crew. They knew what they were doing for sure.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installed quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did a great job setting up my tv and sound bar.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Love this Service
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV mounting service by Geek Squad is one of the best value features of Total Tech Protection.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad mounted my new TV and all my devices. They did an excellent job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great in every aspect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were the best Set up showed all and patient Cleaned up
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was outstanding, courteous, knowlegeable and accomodating.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
set up new Samsung tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek techs were awesome. Very knowledgeable and shared information detailing and answering all questions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was very nice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set was easy and fast. Tech was very knowledgeable.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
fabulous!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love Geek Squad service! Josh and Albert both extremely knowledgeable and helpful!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Comes Through Again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad Assisted In Switch From Cable To Satellite TV and With Installation 4K Ultra DVD.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen were on time and very helpfull......
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad did a great job setting up our TV's
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Fixed connection problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did an excellent job at determining what the connection problem was and fixing it for us!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a nice job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected the TV and set up smart functions
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Explained as he did the installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked up my dvd and vcr. Tested them both. Vcr did not work. Explained my options.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The guys were professional and did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the took care of mounting the TV and getting it setup. They even took the box and got rid of it for me
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected my TV in an outstanding manor.They were very professional.The geek squad was great.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service and installation was very quick
This review is from Add-On TV Setup, 56" to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Great installed one and moved another very fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great gonna be calling again in a few weeks. Love the service worked around my schedule
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
