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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 738 Showing 14,741-14,760 of 18,776 reviews
  • Rated 3 out of 5 stars

    So so indtall still not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked for a computer and TV person no computer/printer person came and they said call and reorder! Only fair setup; first time installed old house great job. I had to tell them not working a and seemed to just want to leave. Still not correct.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best money I spent - very satisfied with crew. They knew what they were doing for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job setting up my tv and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mounting service by Geek Squad is one of the best value features of Total Tech Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my new TV and all my devices. They did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in every aspect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were the best Set up showed all and patient Cleaned up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was outstanding, courteous, knowlegeable and accomodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up new Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek techs were awesome. Very knowledgeable and shared information detailing and answering all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set was easy and fast. Tech was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fabulous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Geek Squad service! Josh and Albert both extremely knowledgeable and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Comes Through Again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Assisted In Switch From Cable To Satellite TV and With Installation 4K Ultra DVD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were on time and very helpfull......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job setting up our TV's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed connection problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job at determining what the connection problem was and fixing it for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the TV and set up smart functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Explained as he did the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up my dvd and vcr. Tested them both. Vcr did not work. Explained my options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were professional and did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the took care of mounting the TV and getting it setup. They even took the box and got rid of it for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV in an outstanding manor.They were very professional.The geek squad was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and installation was very quick

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great installed one and moved another very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gonna be calling again in a few weeks. Love the service worked around my schedule

    I would recommend this to a friend