Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
The technician knew his stuff.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The technician installed my new TV and offered to come back to help set up other programs I wanted.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TVRoom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very friendly and knowledgeable installer. Great guy.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad delivered and installed new television.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Squad members contacted me when they were able to come early. They were friendly and helpful.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent servie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad members were very efficient and friendly. They were able to answer all questions regarding TV installation
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Sony Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agents did a great job during hook up and explaining the how's, when's and why's of the set.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my TV was installed and working in no time at all. and is working as expected.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Above and beyond!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were so helpful and they went above and beyond!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Insignia tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was great and done in a reasonable amount of time.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Technician arrived on time and was knowledgeable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad technician did a fantastic job, it has allowed me an opportunity to really enjoy my new tv and sound system.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the tv setup was great, the geek squad did a good job!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Cleaned up the whole place and set it up like a pro. Highly recommend geek squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super quick hook up and running in no time at all!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came promptly and ensured my TV was mounted and working
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
So helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was quite polite and helpful. He even returned promptly when a small issue was discovered.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job!! Great service! Answered all the questions we asked.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great, knowledgeable professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Member called and arrived on time. Explained what he was doing to connect & explain product. Very helpful.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Not impressed with Samsung 55 Smart TV; refused
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were great, but TV did not meet our expectations when installed. We chose not to accept the TV and asked them to return it to the box, which they did.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Fast and friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoyed the setup by the Geeksquad. They arrived on time and left with my new TV in top working order.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Professional service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians know their job, the product and were able to suggest options, which brought lower cost.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv and sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were fast and very patient with me. The technicians were very careful with handling my tv
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
